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CO-1003
Colombo Bacto Balls
In stock at Sidcup
Select volume
500ml
£9.95
£0.02/ml
1000ml
£17.95
£0.02/ml
2500ml
Sold out
£0.01/ml
Delivery
Expected between Tuesday 9th September and Thursday 11th September
Delivery of dry goods is free over £100.00. If your order includes koi, that shipping is calculated separately.
Delivery and collection
We aim for next working day delivery for most orders placed before 2:30 pm, Monday to Thursday, provided the item is in stock. For live fish, we use a specialised DX overnight courier service, available Monday to Thursday.
While the delivery itself is next day, please note that livestock orders require a minimum of 24 hours' notice before dispatch. Please be aware that all deliveries rely on third-party couriers. While we do our best to ensure timely arrival, we cannot be held liable for any delays. Someone must be present to sign for livestock deliveries.
For full details on our delivery services, including specific charges and our DOA policy for live fish, please read more about our delivery policy.
Returns
At Exclusively Koi, we offer a 28-day return policy on most items, provided they're unused and in their original packaging. Please note that livestock is non-returnable due to biosecurity reasons. If you need to start a return or have received a damaged/incorrect item, contact us at info@exclusivelykoi.co.uk.
For full details on our returns process, including information on exchanges and refunds, please refer to our returns policy.
Product description
Colombo Bacto Balls are an innovative and efficient solution for maintaining a healthy and balanced pond environment. These bioactive balls are packed with unique, beneficial bacteria that work continuously to break down organic waste and reduce algae growth. Designed for easy use, Colombo Bacto Balls are ideal for both new and established ponds, helping to establish and maintain a thriving ecosystem for your Koi and other pond fish. Simply add them to your filter or directly into the pond, and let the natural bacterial process keep your water clean and your fish healthy.
Key Features:
Bioactive bacteria: loaded with beneficial bacteria that help break down organic waste, promoting a clean and healthy pond.
Improves water quality: continuously enhances water clarity and quality, creating a safer environment for your fish.
Easy to use: simply place the Bacto Balls in your filter or directly into the pond for ongoing maintenance and health benefits.
Supports ecosystem balance: helps establish and maintain a balanced pond ecosystem, ideal for both new and established ponds.
Reduces Maintenance: Minimises the need for frequent cleaning and water changes by naturally controlling waste buildup.
Safe for all pond life: formulated to be safe for Koi, other pond fish, and aquatic plants, ensuring the well-being of your entire pond.
FAQs
How do I know the Koi I’m purchasing is healthy?
We hand-select all our koi for their health, vibrant color, and overall quality. Healthy koi are active, have clear eyes, smooth scales, and eat well. We’re committed to providing only the best, and you can trust that every fish we sell has been well-cared for and is in prime condition.
How can I contact customer support if I have any issues or questions?
If you have any questions or concerns, feel free to reach out to our customer support team via email or phone. We’re here to help with everything from advice on koi care to any issues with your order.
Can Koi be kept with other fish?
Yes, koi can be kept with other fish, but it’s important to choose compatible species. Koi generally do well with larger, non-aggressive fish like goldfish and some varieties of pond fish. Avoid smaller, delicate fish that koi might see as food or more aggressive species that could stress or injure your koi.
How are the koi shipped safely?
We take extra care to ensure your koi arrive healthy and stress-free. Each fish is carefully double bagged with fresh packing water, oxygen and placed in a sturdy shipping box, and shipped overnight via DX our licensed couriers.
We ship Tuesday,Wednesday and Thursdays for next day delivery, ensuring the safest journey for your koi.
How fast do koi grow?
Koi grow at varying rates depending on their environment, diet, and genetics. On average, koi can grow about 10-20cm per year in basic ponds, where as some koi can grow 30-40cm a year in a higher quality ponds especially if they’re fed high-quality food like Saki-Hikari Growth. This is depending on the variety and care they receive.
What are the different types of Koi available?
Koi come in a wide variety of types and patterns. Some of the most popular varieties include Kohaku (white with red markings), Showa (black with red and white), Sanke (white with red and black), and Asagi (blue-grey with red underbelly). We offer a range of types, so you can find koi that suit your pond and aesthetic preferences.
What do I do if my Koi looks stressed after shipping?
If your koi appears stressed after shipping, give them time to adjust. Float the sealed bag in your pond for 20-30 minutes to let them acclimate to the water temperature. Gradually add small amounts of pond water to the bag before gently releasing them. It’s normal for koi to be a little lethargic at first. Monitor them closely and avoid feeding for the first 24 hours to reduce stress.
Ensure the water parameters are correct, minimise handling, and provide a calm environment. Stressed Koi often recover after a few days. The health of our fish is important to us, so please do not hesitate to contact us if you have any concerns upon receipt of your Koi.
What should I look for in a reputable Koi dealer?
A reputable koi dealer should have a strong track record, healthy fish, and transparent practices. Look for a dealer who prioritises the health of their koi, offers proper care advice, and has good customer reviews. Ideally, they should also have strong ties to Japanese breeders and an understanding of koi genetics. Trust your instincts — if the fish or facilities don’t look right, it’s best to look elsewhere.
What water conditions are best for Koi?
Koi thrive in water with a pH between 7.0 and 8.5, and temperatures around 65-75°F. It’s important to maintain high water quality, with zero ammonia and nitrites and low nitrate levels. Stable water parameters and good filtration are key. Regular testing of pH, ammonia, and other water quality factors is crucial for maintaining a healthy environment for your koi.
